VMware 5.8 User Manual download pdf (Page 10)

Mitel Contact Center Management Installation Guide

- 7 -

17. Log in to Intelligent Queue using the default username and password (mitel, setup).

The Purchased Options page opens.

18. Under System License, enter the Mitel Options (MOSS) Password provided to you during the

registration process.

19. Under System Options, enter the Intelligent Queue bundle options you have purchased (which can be

located in your license file).

20. Click Save.

21. Add and configure your ports. See "Configuring ports" in Chapter 17: Intelligent Queue of the Contact

Center Solutions User Guide.

22. Add and configure your PBX settings. See "Configuring PBX settings" in Chapter 17: Intelligent Queue

of the Contact Center Solutions User Guide.

23. Configure your Intelligent Queue functionality. See "Setting up Intelligent Queue" in Chapter 17:

Intelligent Queue of the Contact Center Solutions User Guide.

If you use Site Recovery Manager and your disaster recovery site is not on the same VLANas your

protected site, and IPaddresses will not be the same after failover, you must configure post power on

scripts. See "Appendix A" on page 8.

1 2 ... 5 6 7 8 9 10 11 12 13 14

No comments

VMware 5.8 User Manual Page 10