VMware vSphere 4 Installation Guide Page 85

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Planning Downtime for Virtual Machines
Plan downtime for each virtual machine during the upgrade process. Typically, this downtime occurs during
the virtual machine upgrade and the VMware Tools upgrade. Depending on your upgrade plan, some virtual
machine downtime might be required during the ESX upgrade.
If an ESX/ESXi host is not managed by vCenter Server, you cannot use VMotion to move virtual machines. The
virtual machines must have some downtime when the ESX/ESXi host reboots after upgrade.
You might not have to shut down more than a single virtual machine at any given time. You can stagger virtual
machine downtimes to accommodate a schedule convenient to you and your customers.
For example:
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If your virtual machine users are located in diverse time zones, you can prepare by migrating virtual
machines to specific hosts to serve a given time zone. This way you can arrange host upgrades so that
virtual machine downtime occurs transparently outside business hours for that time zone.
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If your virtual machine users operate around the clock, you can delay downtime for their virtual machines
to normally scheduled maintenance periods. You do not need to upgrade any stage within a certain time
period. You can take as long as needed at any stage.
Downtime for Upgrading Virtual Machines
When you upgrade virtual machines, the required downtime varies depending on the guest operating system.
The following procedures are involved in upgrading virtual machines:
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Upgrade VMware Tools
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Upgrade virtual hardware
During the VMware Tools upgrade, the virtual machine remains powered on. For Microsoft Windows
operating systems, you must reboot the guest operating system at the end of the VMware Tools upgrade
procedure. For Linux, Netware, and Solaris guest operating systems, no reboot is required at the end of the
procedure.
When you upgrade VMware Tools, expect downtime as follows:
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No downtime is required for vCenter Server.
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No downtime is required for ESX/ESXi hosts.
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You must reboot the virtual machine at the end of the upgrade procedure, or later, to make the upgrade
take effect.
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On Windows guest operating systems, you must reboot the virtual machine a total of three times when
you upgrade VMware Tools and the virtual hardware:
a Power on the virtual machine.
b Upgrade VMware Tools.
c Reboot the virtual machine at the end of the VMware Tools upgrade.
d Power off the virtual machine.
e Upgrade the virtual Hardware.
f Power on the virtual machine.
g The Windows operating system detects new devices and prompts you to reboot the virtual machine.
h Reboot the virtual machine to make the devices work properly.
During the virtual hardware upgrade, the virtual machine must be shut down for all guest operating systems.
Chapter 13 Upgrading Virtual Machines
VMware, Inc. 85
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