VMware APPSPEED SERVER 1.5 - VCENTER APPSPEED INSTALLATION AND User's Guide download pdf (Page 37)

Download the Client Log

AppSpeed technical support might request that you send them your client log to assist them in analyzing a

problem.

Procedure

1 In the AppSpeed menu bar, click Administration.

2 In the page selection bar, click Support.

3 Under Client Log, click the Click here link.

4 Specify a location to save the client log and click OK.

The client log is downloaded.

Create an AppSpeed Snapshot

An AppSpeed snapshot is a collection of logs, configuration files, and internal databases.

Procedure

1 In the AppSpeed menu bar, click Administration.

2 In the page selection bar, click Support.

3 Under Snapshot, select a snapshot option.

Option Description

Default

Collects all of the logs, configuration, and server databases of the AppSpeed

Server and its probes for the previous four days.

Custom

Specify which type of information is collected.

Server only

Snapshot of the server excluding probes.

Commands only

Includes server commands, but excludes probe data,

logs, and database data.

Time delineated

Enables you to select a period of time in hours.

Chapter 4 AppSpeed Administration

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VMware APPSPEED SERVER 1.5 - VCENTER APPSPEED INSTALLATION AND User's Guide Page 37