VMware VCM 5.3 - TRANSPORT LAYER SECURITY IMPLEMENTATION User's Guide Page 210

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Service Desk Integration in Job Manager
When VCM Service Desk Integration is licensed and activated, it suspends any requested change to a
VCM-managed machine while VCM integrates with the Service Desk application to pass the change
through a change management process. If a job was suspended in VCM, it appears in Administration >
Job Manager > Pending Response. Once the job is approved, it is released to run, thereby appearing in
either the Job Manager > Running or Job Manager > Scheduled nodes. Jobs integrated with VCM
Service Desk Integration are listed by RFC in the Job Manager data grids.
Click Administration > Job Manager to display the VCM Job Manager node.
vCenter Configuration Manager Installation and Getting Started Guide
210 VMware, Inc.
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